You risk paying a 15% fee of the product's sale price if the product is tested and found to be working. Note, Amazon will test products that are returned if the reason you've given for returning them was that the device would not start. Shipping is free, and you'll be paid with an gift card.Īpple-branded products must be returned within 15 days of delivery. Laptop and desktop computers, as well as Kindle e-readers, must be returned within 30 days of purchase.Īmazon operates a trade-in program that lets you sell back eligible items, including electronics such as video games and Kindles (as well as books). Review the product detail page for specifics. The refund will usually be issued in the form of an Amazon gift card.Īt Amazon Amazon’s Return Policy for ElectronicsĪmazon can be a stickler about returns of certain high-value items, including jewelry, collectibles and electronics. If you're returning a gift that was purchased for you from Amazon, you'll need the order number from the packing slip. Wine (but may be refundable or replaceable).Videos downloaded from Amazon Prime Video.Software and game downloads, as well as other digital purchases from the Amazon Appstore.Products missing the serial code or universal product code (UPC).Prepaid game cards (for World of Warcraft, Xbox 360 Live, Wii Points, etc.).Photos printed from Amazon Photos (but may be refundable).Live insects (Amazon sells everything from ladybugs to Madagascar hissing cockroaches, none are returnable but may be refundable).Hazardous materials, including flammable liquids or gases.Groceries (including Amazon Fresh and grocery items, though refunds or replacements are possible in cases of spills or spoilage).Digital music downloaded from the Amazon Digital Music store.Customized/handmade products (unless there is damage, defect or an error, such as misspellings).Some health and personal care items, including items with damaged safety protection seals (but may be refundable).Computer laptops, desktops and Kindles (after more than 30 days from delivery).Although, If there are issues with your medication, for example, if it’s been tampered with, you can contact Amazon Pharmacy Customer Care at 1-85. Amazon Pharmacy does not accept returns (including 6-month supplies of medication or if your prescription changes).To make sure that you get refunded adequately and that everything runs smoothly, make sure that you’ve made proper requests and that you’ve packed and labeled everything correctly.Some products, though, simply can't be sent back to Amazon. Of course, a degree of risk is involved here, as the e-commerce giant doesn’t look forward to this type of return. Return Multiple Amazon Items Without Breaking a SweatĪmazon does allow you to return multiple items at once. However, if you’re looking for a promotional credit refund, don’t keep your hopes up – Amazon doesn’t offer refunds in this instance. And a gift card balance refund process should happen within a business day. On the other hand, refunds through credit or debit cards may take up to 7 business days. If you selected Amazon Pay balance, your refund should be instantaneous. Once the item(s) is verified, you will receive the refund via the method you chose. The refund comes after the completion of the return request and after the company verifies all items. There are three refund methods: Amazon Pay (applicable in India), Credit/Debit card, and Gift card. You should learn how to package the items correctly to increase your chances of a proper refund.Īmazon offers multiple refund options, but they don’t work the same way. That’s why you need to make sure you did everything correctly. There are many stories from Amazon users who didn’t get a refund for all their items when they returned multiple items at once. Returning multiple items on Amazon is straightforward and works the same as returning a single one. You’ll receive an email with a QR code that you need to show when you return the order.Select the pick-up address or Amazon Dropoff and hit the Confirm your return button.Select the payment mode you’d like to get the refund.Give the reason why you want to return each item and tap Continue.Once you’ve selected the items you want to return, hit Done.A list of all your recent purchases will appear.Now, tap the Add More Items To This Return button.Tap the Return or replace items option.Every order that you’ve made will appear on this page. Tap the Your Orders option from the menu.Go to your profile section by tapping the person icon.Returning multiple items on Amazon is similar to a single item return. How to Return Multiple Items on Amazon at Once
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